Terms & Conditions / Privacy Policy

R&D Laboratory Equipment LLC (R&D)   Work hours are between 8am and 5pm, Monday thru Friday. Labor rate for service, repair and travel is $110 per hour (port to port). Afterhours rate is regular rate times 1.3.  The work includes 10 miles of travel time from 92071. Labor for repairs and parts are warrantied for 30 days.


Equipment/Parts Sale   Applicable on parts for repairs and sales tax (for the city in which the item is delivered) will be added to invoice.  Shipping is not included and will be added to the invoice.


Guarantee of Equipment   Warranty can be purchased at 25% of purchase price for a one year warranty. All warranty repairs will be made with written consent by R&D. Warranty is not valid out of San Diego County.


Decontamination of Equipment   All equipment sold or purchased that previously used with contaminated or hazardous materials must be decontaminated and have a certificate of conformance within CDC/NIH/NSF guidelines.


Payment   Customer will pay the amount stated on the agreement and payment of NET 15 due fifteen days from purchase or work performed.


Effective Date   This agreement is effective when signed by customer and R&D, and the Effective date shall be the date the customer signed the agreement.


The customer must agree on the terms and conditions as set forth on this agreement which shall take precedence over and supersede all other terms and conditions including those that may accompany any purchase order, contract, subcontract or other document customer may issue in response to this agreement. Pricing is good for 60 days from date shown above.


Termination of Agreement   Either party may cancel this agreement on prior 48 hour with written notice (i.e email with a reply of conformation). In the event of such termination, customer shall promptly pay R&D for all fees, charges, and expenses incurred of this agreement prior to the date of such termination. This agreement shall terminate immediately if circumstances occur that make it impossible or impractical for either R&D or customer to continue conducting business.


Dispute Arbitration   If there is a dispute between the parties regarding fees charged to customer under this agreement, or any other matters that cannot be resolved between the parties, customer and R&D agree to submit the controversy to binding arbitration. Arbitration shall be held in the city of San Diego, California, in accordance with the commercial arbitration rules then in effect of the American Arbitration Association, and judgment of the award entered shall be accepted by both parties and may be entered in any court having jurisdiction thereof.


Authority to Bind   The parties executing this agreement represent to each other that they have full authority and right to execute this agreement on behalf of their respective party and to bind such party to this agreement.


Consequential Damages   R&D shall not be liable for special, consequential, or contingent damages resulting from delay of performance or any default or defect. Equipment bought or sold must be properly packed and accessible and the time of delivery of removal from premises.


Governing Law   This agreement and of its terms and conditions shall be governed by the laws of the State of California.


Equipment testing specifications:  All equipment will be tested to manufactures specifications, industry standards, Cal/OSHA, NSF Annex F, IEST-RP-CC standards. 


We do not perform ASHRAE testing for Fumehoods or Pressure Testing of BSC’s.


Privacy Policy


This privacy notice discloses the privacy practices for (website address). This privacy notice applies solely to information collected by this web site. It will notify you of the following: 


  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data. 
  3. The security procedures in place to protect the misuse of your information. 
  4. How you can correct any inaccuracies in the information.


Information Collection, Use, and Sharing


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Your Access to and Control Over Information


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:


  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


Orders


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.


Cookies


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.


Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.


While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 619-518-3883 or elias@rdlaboratoryequipment.com


*By reading the terms/privacy notice and checking the box, I acknowledge acceptance of this agreement, terms and conditions and authorize to proceed with stated sale/work.